Herbal Fluid (pimple cleaning serum)

Refund & Return Policy

Thank you sincerely for shopping with us.
To ensure a smooth and fair shopping experience for all customers, please carefully review our refund and return policy below.

Return Eligibility

• Returns are available within 10 days from the date you receive your order.
• Our return service is provided as a paid return service.
• Returned products must be in their original condition, including unopened or unused condition where applicable.

Return Inspection

• Once the returned item arrives, our team will carefully inspect the product condition before approving the refund.
• If the product shows signs of damage, use, contamination, or missing components, the refund may be partially adjusted or declined.

Refund Processing

• Approved refunds will be processed after inspection is completed.
• Please note that a 2.2% payment processing fee will be deducted from the original payment amount.
• Shipping costs and return service fees are non-refundable unless the return is due to our error.

Important Notice

We kindly ask customers to purchase carefully before placing an order.
Your understanding and cooperation help us maintain the quality of our products and services for every customer.

If you have any questions regarding returns or refunds, please feel free to contact us anytime.